# KaizenAI: AI agents and Copilot on the Microsoft stack

> KaizenAI is a remote-first, AI-first Microsoft consultancy working worldwide: AI agents, Copilot & Cowork, Dynamics 365, Power Platform and Kaizen PPM.

KaizenAI builds AI agents, rolls out Copilot and Cowork, and implements Dynamics 365 and the Power Platform, all on secure Azure foundations.

- Founder: Abdul Basit
- Works: Remote-first, working with clients worldwide (home base: Lahore, Punjab, Pakistan)
- Contact: mrabdulbasit1999@gmail.com · +92 311 4095179 · +92 340 4949027 · https://kaizenai.systems/contact/

## Services

- [Agentic AI](https://kaizenai.systems/services/ai-agents/): Custom AI agents that act in your systems, with guardrails and humans in the loop.
- [Copilot & Cowork](https://kaizenai.systems/services/copilot-cowork/): Make Microsoft 365 Copilot, Copilot Studio and Cowork useful with your own data.
- [Dynamics 365 CRM](https://kaizenai.systems/services/dynamics-365/): Sales, Customer Service and Field Service, built around the way your team works.
- [Power Platform](https://kaizenai.systems/services/power-platform/): Apps, automation and portals on Dataverse, governed and built to last.
- [Systems Integration](https://kaizenai.systems/services/systems-integration/): Connect CRM, telephony, ERP and line-of-business systems so data flows without re-keying.
- [Infra & DevSecOps](https://kaizenai.systems/services/infra-devsecops/): Secure Azure foundations and pipelines that ship safely, every time.

## Product: Kaizen PPM

Kaizen PPM is a project and portfolio management (PPM) application built natively on Microsoft Power Platform and Dataverse. It takes work from idea to proposal, project and portfolio, and all data stays inside your own Microsoft 365 tenant. [Learn more](https://kaizenai.systems/products/kaizen-ppm/).

## How we work

01. **Discover**: We start from the business problem rather than the licence. We map the process, the data and what "better" would look like in numbers.
02. **Build small**: We ship a working slice in weeks so people can use it, and their feedback shapes the next slice.
03. **Improve continuously**: Kaizen means change for the better. After go-live we measure, tune and automate a little more each cycle.

## Principles

- **Your data stays yours**: Solutions live in your own Microsoft 365 and Azure tenant. Nothing is locked into our systems.
- **Humans stay in charge**: Our AI agents draft, flag and propose. A person approves anything that matters.
- **Built to be maintained**: Source-controlled solutions, documented decisions and deployment pipelines, not one-off clicks.

## Frequently asked questions

### What does KaizenAI do?

KaizenAI is an AI-first IT services and product company specialising in the Microsoft ecosystem. We build AI agents, roll out Microsoft 365 Copilot, Copilot Studio and Cowork, implement Dynamics 365 CRM and the Power Platform, and set up secure Azure infrastructure and DevSecOps pipelines. We also build Kaizen PPM, a project portfolio management product on Dataverse.

### Where is KaizenAI based, and who do you work with?

We are a remote-first team working with organisations worldwide. Engagements are run in English and delivered remotely, across time zones. Our home base is Lahore, Pakistan.

### How do you use AI safely in business systems?

Every AI agent we build is grounded in your own data, security-trimmed to the user it acts for, cites its sources, logs its actions and asks a person before it does anything consequential. We call this keeping a human in the loop.

### Do we need Microsoft 365 Copilot licences to work with you?

No. Many of our AI agents run on Azure AI Foundry, Azure OpenAI, Claude or Copilot Studio without per-user Copilot licences. We will recommend whichever option gives the best value for your use case.

### How does an engagement start?

With a free consultation. We discuss what you want to improve, then propose a small first step that can be delivered in weeks, not months, and improve from there. That is the kaizen way.