# KaizenAI services

AI and Microsoft services, end to end. Use one practice or combine several; they share the same Dataverse and Azure foundations.

## [Agentic AI](https://kaizenai.systems/services/ai-agents/)

We design and build AI agents that read, decide and act in your business systems. Typical work includes document processing, triage, research and back-office automation. Every agent is grounded in your data, tightly scoped and auditable, and asks a person before it does anything important.

Technology: Azure AI Foundry, Azure OpenAI, Claude, Model Context Protocol (MCP), Semantic Kernel, Copilot Studio, Python, TypeScript.

## [Copilot & Cowork](https://kaizenai.systems/services/copilot-cowork/)

Licences alone do not create value. We prepare your data and permissions, build Copilot Studio agents grounded in your business, and set up Cowork so AI can carry out multi-step work across your Microsoft 365 apps under your rules.

Technology: Microsoft 365 Copilot, Copilot Studio, Copilot Cowork, Microsoft Purview, SharePoint, Microsoft Graph.

## [Dynamics 365 CRM](https://kaizenai.systems/services/dynamics-365/)

We implement, extend and rescue Dynamics 365 Customer Engagement. That covers clean data models, sensible security and automation people actually use, with nothing customised for its own sake.

Technology: Dynamics 365 Sales, Customer Service, Field Service, Dataverse, C# plugins, PCF, Power Automate.

## [Power Platform](https://kaizenai.systems/services/power-platform/)

Power Apps, Power Automate, Power Pages and Power BI on top of Dataverse. We build business apps quickly and add the ALM and governance that keep low-code from turning into sprawl.

Technology: Power Apps, Power Automate, Power Pages, Power BI, Dataverse, Power Platform Pipelines, pac CLI.

## [Systems Integration](https://kaizenai.systems/services/systems-integration/)

We connect CRMs, telephone systems, ERP and line-of-business applications through their APIs: scheduled and event-driven syncs, with duplicate prevention, error handling and monitoring built in. Integrations run in your own Azure tenant and are documented so your team can own them.

Technology: Azure Functions (.NET), Logic Apps, Power Automate, REST & OData APIs, OAuth 2.0, Dataverse, Azure Monitor / OpenTelemetry.

## [Infra & DevSecOps](https://kaizenai.systems/services/infra-devsecops/)

Cloud infrastructure, identity and delivery pipelines that are secure by default. We build Azure landing zones, harden Entra ID, and automate build, test and deployment for code and Power Platform solutions alike.

Technology: Microsoft Azure, Entra ID, Bicep, Terraform, GitHub Actions, Azure DevOps, Microsoft Defender, Intune.